Bess Healy is Chief Information Officer at Synchrony, one of the nation’s premier consumer financial services companies. She leads a team of technologists responsible for partnering with functional leaders and customers to capture needs and implement digital first technology solutions. She previously held the position of Chief Technology Officer and was Senior Vice President of Operations Strategy and Transformation focusing on customer experience and servicing.

Earlier at Synchrony, she served as the GM for Walmart and held various senior technology roles. She has led technology strategy and program leadership for enterprise operations, including digital and traditional customer service, collections, fraud, and facilities. She was also instrumental in building the technology infrastructure required for separation from the General Electric company. Additionally, she is a Six Sigma Blackbelt.

Prior to joining GE, Bess served in the United States Army for seven years as an Officer in the Adjutant General’s Corps in the US and Germany. She is an active supporter of Synchrony’s Veterans Network and serves as Executive Sponsor for Synchrony’s partnership with Girls Who Code. Bess attended the United States Military Academy at West Point where she received her B.S. in Environmental Engineering.