Sastry Durvasula

Sastry Durvasula is the Chief Operating, Information and Digital Officer at TIAA, responsible for powering the enterprise’s business growth, scaling innovation and client impact, driving operational excellence, and accelerating TIAA’s transformation. In his role, Sastry drives operating strategies and enterprise-wide capabilities in alignment with the company’s strategic goals through four connected pillars he oversees globally:Technology, Digital & Client Experience, Operations and Shared Services. He is a member of the company’s Executive Committee.

Sastry’s responsibilities also include Business Operational Effectiveness, Enterprise Data, Analytics and AI, Client Tech Labs and Stratiegic Partnerships across Retirement Services. Nuveen Asset Manafement and Wealth Management, and serving on the board of TIAA Global Capabilities in India.  Previously he served as TIAA’s Chief Information and Client Services Officer, a role he held upon joining the firm in February 2022.