Richard Greening

Richard Greening – Chief Information Officer & Chief Product Officer, The DDC Group

Richard is the Chief Information Officer and Chief Product Officer of The DDC Group, where he is responsible for shaping the company’s global technology strategy, product portfolio, and digital transformation agenda. His background as a CIO provided the credentials and perspective the Group recognised as the foundation of a robust AI strategy, one rooted in security, governance, and ethics.

Today, Richard combines that experience with a product innovation focus, leading the design and delivery of intelligent automation, AI-driven platforms, and data solutions that address the real-world challenges of clients across five core verticals: Shipping, Logistics & Travel; Energy & Utilities; Retail, Automotive & Diversified; Banking, Financial Services & Insurance; and Healthcare, Life Sciences & Public Sector.

In his dual remit, Richard not only ensures resilient IT infrastructure and cybersecurity across DDC’s global operations but also drives the creation of future-ready products such as Intelligent Document Processing and Agentic Workflow Solutions. His ability to bridge technology leadership with commercial strategy continues to position DDC as ‘tech led’ at the forefront of digital transformation in the BPO industry.

With more than 25 years of experience—primarily in the logistics and aviation sectors—Richard has developed a strong operational grounding that underpins his approach to “practical AI”: solutions that are secure, scalable, and firmly aligned with business outcomes.