Paul leads the UK&I solution architecture practice for OutSystems and has over 22 years in the software industry, helping organisations simplify complexity and deliver technology that drives business outcomes. At OutSystems, he advises enterprise clients on how to harness low-code and AI to modernise core systems, accelerate innovation, and achieve strategic goals. His expertise spans IT service management, software asset management, and application development — with a focus on how emerging AI capabilities, such as OutSystems’ Mentor AI and Agent Workbench, can augment delivery teams and enable safe, scalable adoption.