Naren Gangavarapu

Naren is a digital transformation executive with expertise in customer experience, information technology, and strategy. He has held leadership roles in high-profile companies across private and public sectors globally. Naren is passionate about driving change and helping organisations strengthen their digital mindset, cyber resilience, and innovative culture. He has a proven track record of delivering customer experience and digital transformation programs across all levels of the New South Wales public sector, including Service NSW, Transport for NSW, Dept of Planning Infrastructure & Environment, and Northern Beaches Council. 

Naren holds a master’s in computing and has held adjunct fellow and research associate positions and is a sought-after speaker at conferences on digital transformation, citizen engagement, and the management of complex digital projects. With his keen interests in sustainable technologies, digital trust, and the application of blockchain and AI, Naren is well-positioned to help organisations navigate the digital landscape and deliver even better value for customers by making the right investments into the future.