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Michelle Kearns, CIO, Boots Ireland
Speaker

Michelle Kearns

CIO Boots Ireland

Michelle Kearns is Head of IT at Boots Ireland, where she leads the technology strategy and delivery of enterprise IT, digital platforms, retail systems, and online operations across one of Ireland’s largest pharmacy and health-and-beauty retailers. She is responsible for ensuring the technology foundations that support a seamless customer and colleague experience while driving modernization, operational resilience, and digital innovation across the business.

Before joining Boots Ireland in 2021, Michelle spent nearly 17 years at Caredoc, a major Irish healthcare provider, including four years as Chief Information Officer. During her tenure, she led large-scale digital transformation initiatives focused on improving patient care through data-driven decision-making, system integration, and cross-sector collaboration.

Michelle is widely recognized as a leader in health informatics and digital transformation. She was a founding member of Ireland’s Council of Clinical Information Officers, served as an adviser to the World Health Organization, and founded One HealthTech Ireland, a community promoting diversity, inclusion, and innovation in health technology. She has been a regular recipient of CIO 100 recognition and was named Ireland’s CIO of the Year in 2025 for her leadership in driving digital transformation at Boots Ireland.

 

Upcoming and recent events

CIO 100 Awards & Conference UK
Panel Discussion: Modernising Legacy Systems Without Meltdown - Balancing Transformation with Operational Continuity in Complex Estates
Thursday, September 24, 2026
11:05 AM - 11:35 AM
Legacy  modernisation  is a persistent priority – but where should CIOs focus, to drive real progress, without disrupting the business? This session examines how leaders are  modernising  core systems, integrating new  platforms  and increasing agility while  maintaining  stability. Expect pragmatic approaches to balancing transformation with continuity, reducing risk and unlocking…
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