
In his current role at the world’s #8 digital insurer, Dipu wear two hats—(a) deploying AI, digital transformation and innovation at scale, resulting in 185+ awards, including Digital Insurer of the Year thrice across APAC & (b) driving operational excellence and a culture of “caringly yours” through a hybrid workforce of 1400+ people (& bots!) across their firm’s massive landscape (150 million customers & 100,000 partners in 200+ locations), resulting in the industry’s highest growth & NPS.
Before his insurance stint for 9 years at Bajaj Allianz, he drove digital transformation at GE Capital (consumer finance and cards) for 20 years.