Jill Schaffler is a seasoned professional in the financial industry, currently holding the position of Vice President of Enterprise Applications at TruStone Financial Credit Union. With a career spanning over 24 years at the credit union, Jill has established herself as a trusted leader in the technology side of the organization.

In her current role, Jill oversees the management of a wide range of member-facing applications, ensuring they are efficient, user-friendly, and aligned with the credit union’s goals. Her expertise and guidance play a pivotal role in enhancing the overall member experience.

Jill continues to demonstrate her leadership abilities as she leads the Digital Channel working group. In this capacity, she spearheads the credit union’s digital channel strategies, staying up to date on industry trends and ensuring that members have access to convenient digital services.

Moreover, Jill takes on the role of the Product Group Manager of the Member Experience Product Group. With a keen focus on improving member experience, she works collaboratively with cross functional teams to develop and implement initiatives that elevate the member experience.

Jill’s journey with TruStone Financial Credit Union showcases her commitment and dedication.  Having started as a computer operator, she has progressed through various roles, steadily growing her expertise, and making significant contributions along the way. From managing front office applications to serving as a senior analyst and overseeing document imaging, Jill’s versatile skill set, and hands-on experience make her an asset to the organization.

Looking ahead, Jill is committed to pursuing further professional growth, taking on new challenges. Jill’s goal is to drive member-centric strategies and create continuous improvement. Jill is passionate about leveraging technology to enhance member engagement and loyalty.   Ensuring every interaction leaves a lasting positive impression.