Geolocation is a tangible example of Kaiser Permanente’s commitment to improving ease and convenience for its members — whether their preference is for in-person or virtual care. The innovation is made possible by the unique amalgamation created through agility and synchronization of network and mobile technology teams. The geolocation project vision is to expand capabilities and ultimately have a fully tailored experience depending on the type of care and modality, ranging across emergency departments, hospitals, labs, and elsewhere.

Loveena Harwani, Senior Director, Product Management, Kaiser Permanente